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12 Elements of Great Managing

BY: SGI|12 October 2020

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How do great managers inspire top performance in employees? How do they generate enthusiasm, unite disparate personalities to focus on a common mission, and drive teams to achieve ever-higher goals?

More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the 1999 bestseller First, Break All the Rules.

12: The Elements of Great Managing is that book's long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

Gallup's study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. 12 weaves the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics.

Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

Join us for an interesting discussion at our next Executive Book Club on Thursday, 15 October 2020 at 12h30 where Yendor Felgate will share his input on the book "12: The Elements of Great Managing"

Yendor is an award-winning Human Capital Executive, who has worked across Africa and the Middle East for the last 20 years. He has held executive leadership roles in Financial Services and successfully founded two African based consulting houses. Yendor is currently a Director of the Being Human Group (BHG), the only Gallup license training partner in Africa. T

The BH Group seeks to empower people, positively disrupt workplaces and change the way people lead by using the science of strengths. He is a Fellow of the Institute of Leadership and Management (UK) and is a recognised Master HRM practitioner (SABPP).

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